We just went through a disaster. On the busiest day of Fall in Rutland, VT, we got ghosted by Kimberly, our host. We called her after we arrived on property and at first she did not even respond. Then when she did, she kept saying "AirBnB is closed" the three times I called to whatever I ask. She is a scammer. She did not even give us a heads up even after confirming in the chat that our reservation is active. i have no words to say to her or Airbnb themselves. Airbnb was extremely unhelpful in booking us to a new place and literally only offered a refund and extra 200 in Airbnb credit which did not help at all as the Airbnbs left in that area were around $700-$1000. And it was credit, we could not even use it to book a room in a different hotel. The entire support was extremely rude and annoying and did not have any humanity in them. We were close to spending the night in our car in a Walmart parking lot. Kimberly is the worst. I am never going to Airbnb as a customer. Screw them.

Loved hanging with the cat and dog before heading back into the AT wilderness, great place to stay!!!

Great location, great host, great space.

Thank you Kimberly, I had a great stay!