Had a bad experience with Hana and her family to be honest, she arrived way before check in time, she constantly demanded things like specific channels on TV, and after one day she complained about neighbor noise doing banging noises and demanded to be transferred to another apartment, and claimed her money back, the funny thing is when I went to pick up the keys, there wasnt a single noice whatsoever, overall it was a terrible experience that drained my energy. I would want for any host to experience such a treatment.